Our Story
Behind Calmaura®
Last Updated: November 2025
At Natural Calm, your satisfaction means everything to us. If our product doesn’t meet your expectations, we offer a 7-Day Money-Back Guarantee from the date you receive your order.
7-Day Money-Back Guarantee
If you are unhappy with Natural Calm for any reason, simply reach out to us within 7 days of receiving your product, and we will issue a full refund—no questions asked.
Eligibility for a Refund
To qualify for a refund:
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Your request must be submitted within 7 days of delivery.
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You must provide your order number or the email used at checkout.
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The product may be opened or unopened — we want you to feel confident trying it.
We do not require returns of used product unless specifically requested for quality-control purposes.
How to Request a Refund
To start a refund request, email us at:
drinknaturalist@gmail.com
Please include:
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Your full name
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Order number
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Reason for refund (optional but helpful)
We typically respond within 24–48 hours.
Refund Processing
Once approved:
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Refunds are issued back to your original payment method.
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Please allow 3–7 business days for your bank or credit card provider to process the refund.
Shipping fees (if any) are non-refundable.
Damaged or Defective Products
If your product arrives damaged, incomplete, or defective, contact us immediately at drinknaturalist@gmail.com with photos, and we will replace or refund it at no cost to you.
Late or Missing Refunds
If you haven’t received a refund after 7 business days:
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Confirm with your bank or payment provider
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Contact us and we will assist further
Exclusions
To keep the policy fair and sustainable, we cannot issue refunds for:
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Orders reported after the 7-day guarantee window
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Packages with incorrect addresses entered at checkout
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Products purchased through unauthorized third-party sellers
Contact Us
If you have any questions regarding our return or refund policy, reach out anytime:
drinknaturalist@gmail.com
We’re here to help.
How it all began!
As a single mother of two, I created Calmaura because I couldn’t find a truly clean, organic way to unwind—without hidden “natural flavors” or ingredients I didn’t feel good about. Calmaura was made for people like us—who value simplicity, safety, and complete transparency in what we put into our bodies. Thank you for trusting us to be part of your routine. 🤍
Science-Backed Wellness
At Calmaura, we believe supplements should help you feel more like yourself — not less. Too many products hide behind proprietary blends, “fairy-dusted” ingredients, and claims with no clinical backing. We wanted formulas that truly support every part of life — whether you need to calm down or get a natural lift. So we kept things clean and honest: no fillers, no added sugars, non-GMO, vegan, and never any proprietary blends. Just real, research-backed ingredients that work with your body, not against it.